Privacy Policy

1. Introduction

RefinedSites ("I", "my", or "me") operates the website refinedsites.co.uk (the "Service"). This Privacy Policy informs you of my policies regarding the collection, use, and disclosure of personal data when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information I Collect

I collect information that you provide directly to me, including:

• Name and contact information (email address, phone number)
• Project details and requirements
• Any other information you choose to provide through my contact forms or communications

I also automatically collect certain information when you visit my website, such as your IP address, browser type, device information, and usage data through cookies and similar tracking technologies.

3. How I Use Your Information

I use the information I collect to:

• Respond to your enquiries and provide customer support
• Process and manage project requests
• Send you updates about your project (if applicable)
• Improve my website and services
• Comply with legal obligations

4. Data Storage and Security

I take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your data is stored securely and is only retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Sharing Your Information

I do not sell, trade, or rent your personal information to third parties. I may share your information only in the following circumstances:

• With service providers who assist me in operating my website and conducting my business
• When required by law or to protect my rights
• With your explicit consent

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

To exercise these rights, please contact me using the contact information provided below.

7. Cookies

My website may use cookies to enhance your experience. Cookies are small files stored on your device that help me improve my website functionality and understand how you use my Service.

You can control cookies through your browser settings, though this may affect website functionality.

8. Third-Party Links

My website may contain links to third-party websites. I am not responsible for the privacy practices of these external sites. I encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. I will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact me:

Email: hello@refinedsites.co.uk